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Timemarker onboarding

Simple, self-serve timesheet software – with personal UK-based support when you need it

1

Focused on what matters to you

Demo

We start every Timemarker demo by learning a little about your business. A few quick questions help us understand your team size, workflows, and reporting needs. From there, we’ll tailor the walkthrough to focus on the features most relevant to you – whether that’s saving admin time, streamlining approvals, or getting fast insights with intuitive time tracking reports. It’s not a generic demo; it’s a focused, one-to-one session built around your business goals.

2

Fast, flexible and simple

Getting started

Getting started with Timemarker is easy. Most teams are up and running within a few days. You can set up your account yourself or share a few key details and we’ll help configure things to suit your business. There’s no complex onboarding – just straightforward setup and clear guidance if you need it.

3

Helpful support for admins and reports

Optional walkthroughs

If you’d like extra help getting to grips with the admin side or reporting tools, we’re happy to walk you through it. We’ll show you how to manage user accounts, enter time, and run useful reports – all tailored to your setup. There’s no required training, and everything’s designed to be quick to learn and easy to use.

4

Real people, instant help

Support

Timemarker may be a self-serve timesheet platform, but you’ll never feel like you’re on your own. Our UK-based support team is on hand during business hours, with fast, personal responses – no automated replies, no chatbot scripts. You can expect a real answer from a real person, typically within 10 minutes. We offer unlimited support with no cap on the number of queries your team can raise. Whether it’s a quick question or something more in-depth, we’re here to help.

How long does Timemarker setup take?

Most small businesses are up and running within a few days. You can self-serve or get support from our UK-based team – no added cost, no fuss.

Is the setup process tailored to my business?

Yes. You can either configure it yourself or get help from us. We’ll tailor the setup to your team’s size, workflow, and reporting needs.

Do you provide training for new users?

You don’t need formal training to use Timemarker. But if you’d like a quick walkthrough for your admin team or reporting features, we’re happy to help

Is there ongoing support after setup?

Absolutely. Even though Timemarker is designed for self-serve use, our UK-based support team is available during business hours with fast, personal responses.

Do I need technical knowledge to get started?

Not at all. Timemarker is designed to be simple and intuitive – and if you need help, we’re here to support you.

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